Privacy Policy

We are committed to safeguarding your privacy. This Policy explains how we collect and use personal information.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting clwebb.co.uk you are accepting and consenting to the practices described in this policy.  

For the purpose of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) (GDPR), the data controller is Charles Webb.

To contact the data protection officer you should email charlie@clwebb.co.uk. 

References to ‘we’, ‘our’ and ‘us’ within this Privacy Policy are to CL Webb Ltd.

The information we collect

This Policy applies to information you give us, through our website or by corresponding with us and information collected by us as you visit or interact with our website.

The data you provide may include:

  • Your name
  • Your email
  • Your contact details

The data we collect about you may include, but  is not limited to:

  • Your IP address
  • Information about your browser and operating system
  • Information about your visit, this may include, but is not limited to, pages looked at, visit duration, errors encountered and interaction with the pages.

How we use your information

Any personal information we collect from this website is used in accordance with the General Data Protection Regulation (EU) 2016/679) and other applicable laws.

The information you provide allows us to do the following:

  • If you have made an enquiry then we will use your contact details to respond to your enquiry.
  • If you opted in to our newsletter then we send you our newsletter.
  • To provide you with the information, products and services that you request from us. 
  • To notify you about changes to our services.
  • To protect keep our website safe and secure.
  • To improve our website and personalise it for you and your computer.
  • To provide interactive features
  • To measure the effectiveness of our advertising

It is our policy to ensure that your personal data is not made accessible to unauthorised individuals. We have taken reasonable steps to protect both the digital and physical storage of data.

We strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Your data may be kept if it is required for legal or accounting reasons.

Disclosure of your information

Analytics and search engines providers that assist us in the improvement and optimisation of our site may collect data about your IP and computer set up. 

How long do we keep your data

We will not retain your personal information longer than necessary.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after it is no longer needed to provide services to you.

Cookies

Cookies are small pieces of information that are stored by your browser on your device's hard-drive. They are used to distinguish individual users, and help us improve our website.

We explain how we use cookies in our cookies policy.

Access to your personal information

If you would like to update or remove the data we have about you please submit a request to the data protection officer.

If you wish to unsubscribe from our email newsletter you should use the unsubscribe link at the bottom of the email. Should this not work please contact the data protection officer, using the details at the start of this policy.

If you would like to request access to the data we have about you please submit a request to the data protection officer. 

If an access request is deemed by us to be unfounded or excessive we may charge a reasonable fee. If you request further copies of your data then we may charge for administrative fees.

Complaints

If you wish to make a complaint about our use of your data please contact the data protection officer.

Updates to this policy

This Policy was last updated in May 2018.

Any changes we make to this policy will be posted to this page.

Cookie Policy

In this policy, unless it is obvious that they have some other meaning, the words "we", "our" and "us" refers to clwebb.co.uk and its owner CL Webb Ltd.

To contact the data protection officer you should email charlie@clwebb.co.uk.

This Cookie Policy outlines to you what “cookies” are, why they are used, how we use them and how you can disable them in your browser if desired. Please be aware that if you disable cookies in your browser there may be areas and aspects of our website which will not work as expected.

This cookie policy should be read alongside our privacy policy so you fully understand how and why we use cookies and the additional information we may collect from you. If you do not fully understand and agree with our cookie and privacy policies you must cease use of our website immediately.

If you require any clarification about our cookie policy please email the data protection officer.

Cookies – what are they?

Cookies are small text files which are stored on your computer’s hard drive. They can be used by websites to track the user, remember preferences, allow the user to login to secure areas of websites, store items in virtual shopping baskets and a whole host of other tasks.

Why and how do we use Cookies?

We use cookies to allow for a greater browsing experience for our users. As illustrated above, Cookies can perform a number of very useful tasks which allow this. We may also use Cookies to help us better understand our users, how they use our website and their preferences to further enhance our website and business.

The Cookies we may use tend to fit into three main categories. A list of the three categories follows, along with an explanation of how and why we use Cookies in each instance.

Analytical Cookies 

We may use anonymous analytics Cookies to track the number of users we have, the pages they visit, the duration of the visit, and a whole host of other useful information about how our users browse and engage our website.

Knowing this information allows us to understand our audience reach, audience demographics, the success our marketing campaigns, which areas of our website are most popular, and clearer picture of how to design and implement new changes to our website and business going forward.

We are not able to identify you as an individual using analytics Cookies.

Functionality Cookies 

We may use Cookies as a method of storing information which allows you to browse and use our website efficiently. 

We may use such Cookies to perform tasks such as storing the items you have added to your online shopping cart, the information you filled into a form, your credentials to keep you logged into a secure area of the website, and to remember various other preferences.

Cookies from third-parties 

The Web is an integrated place. Like most other websites, we may have third-party applications, programs, widgets and material on our website. Some of these may use Cookies to track various metrics, store preferences and customise their material to you. 

An example of this which is widely used across the Web is social media buttons which allow users to like, share and comment about what they find on websites and may result in Cookies being set.

We cannot view or change third-party cookies, in the same way third-parties cannot view or change cookies set by us.

Turning Cookies off in your browser

If you decide to turn Cookies off in your browser you should be aware that certain areas and features of our website may not work as expected.

The majority of mainstream, up-to-date browsers allow you to disabled Cookies. Usually you can find where to do this by going to the options or preference tab within your browser. We offer some links below which may help you:

Firefox: Enable and disable cookies that websites use to track your preferences

Internet Explorer: Block or allow cookies

Google Chrome: Enable or disable cookies

For users worried about Cookies used by advertisers, you can learn much more about them and how to disable them by visit the Your Online Choices.

You can email the data protection officer if you require any further information about Cookies.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by us, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Website Terms

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites.
  • These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.